Planning a commercial signage project? These answers explain what to prepare and what to confirm before ordering.
What information should I include in a quotation request?
Please share your artwork or drawings, sign dimensions, quantities, preferred materials and finishes, lighting requirements, installation location, delivery destination and target date. If a specification is still undecided, tell us what you need the sign to achieve.
What is the minimum order quantity?
Minimum order requirements depend on the sign design, materials and production process. Include the quantity for each sign type in your enquiry so we can confirm the options for your project.
How long will production and delivery take?
The schedule depends on design approval, materials, quantities and the agreed shipping method. Ask for production and transit estimates separately, and confirm the project schedule in your quotation before placing an order.
How should signage be packed for shipping?
Packaging should be planned around sign dimensions, materials and the shipping method. Tell us about fragile surfaces, individual site deliveries or special handling needs so packaging requirements can be included in your quotation.
Can you help with installation planning?
Share the mounting surface, site drawings and electrical requirements when requesting a quote. Confirm the mounting details and any required drawings or accessories before production. Arrange installation and local site checks with your project team.
How are shipping costs calculated?
Shipping costs depend on the destination, packed size and weight, and transport method. Request a quotation that states the shipping scope, delivery terms and any items excluded from the price.
Can you work from brand guidelines?
Please send logo artwork, color references, fonts and material specifications with your project brief. Agree on the drawings, finishes and approval process before production.
How are accessibility and local requirements handled?
Provide the applicable project specifications and requirements with your enquiry. Confirm the required sign details, documentation and review responsibilities before production; suitability depends on the specific design and installation.
What payment and warranty terms apply?
Request the payment schedule, warranty scope and exclusions in your written quotation. Use the terms confirmed for your specific order when planning procurement.